HomeCanadian Red Cross Information and Online Registration FormPersonal Support Worker Level II CourseApplication for PSW Level IIHome Support ServicesPersonal Support Worker Level I CourseApplication for PSW Level IRequest for additional course informationPhoto AlbumTestimonials from former students
Personal Support Worker Level I

Module One:  The Role Of The Support Worker 
  Chapter 1 What is Personal Support     
  Chapter 2 Work Settings     
  Chapter 3 Ethics and Personal Care     
  Chapter 4 You, The Support Worker      
  Chapter 5 The Support Team and Its Members 
 
Module Two:  The Client
  Chapter 6
 The Client     
  Chapter 7 The Client Worker Relationship     
         
Module Three:
 Fundamental Skills
  Chapter 8
 Basic Communication Skills     
  Chapter 9 Adaptive and Augmentative Communication      
  Chapter 10 Setting Priorities and Working Effectively   
  Chapter 11 Contributing to the Client's Support Plan     
  Chapter 12 Safety (CPR 2 days)      
         
Module Four: Assisting with Routine Activities        
  Chapter 13
 Fundamental Terms and Concepts in personal Support    
  Chapter 14 Working in the Client's Home     
  Chapter 15 Meal Planning, Preparation, and Assistance     
  Chapter 16 Understanding the Elements of the Body      
  Chapter 17 Mobility     
  Chapter 18 Providing Physical Care      
  Chapter 19 Common Impairments      
  Chapter 20 Infant and Child Care      
         
Module Five:
 Assisting in Special Situations        
  Chapter 21
 Mental Health     
  Chapter 22 Cognition and Cognitive Impairment      
  Chapter 23 Abuse     
  Chapter 24 Palliative Care     
  Chapter 25 Assisting with Medications     
         
Module Six: Gaining Employment
  Chapter 26
 Preparing for Work      
  Chapter 27 Presenting Yourself to an Employer     
      
Evening Classes:  
   Classroom time is 200 hours              
   Job Shadowing is 40 hours       
   Total Hours in the classroom (4 hours per class) two evenings or afternoons a week.       
   Total hours to complete the course 240